Glass Replacement FAQs

Have a glass-related question? We have the answer. Check out these FAQs and give us a call today for more information!

Do I have to report my glass claim to my insurance carrier?

A+ Whalley Glass will report the claim with you, setting up a conference call.
How quickly will the glass replacement be completed?

Depending on part availability, most jobs can be done the day after initial contact; sometimes the same day.
Are glass installations warrantied?

A+ Whalley Glass offers a lifetime workmanship warranty.
What insurance companies do you deal with?

A+ Whalley Glass works with all major insurance companies and their third-party administrators that represent them (Lynx, Safelite Solutions).
What if my insurance company tells me I have to use a specific company?

Connecticut state law gives the customer the right to use any repair facility of their choosing. A+ Whalley Glass is approved by all major third-party administrators, and we will electronically bill them following parameters.